Shipping policy
SHIPPING POLICY
Standard Delivery — Free All Arcticform beds are delivered free via freight carrier to the threshold of your home — inside your front door or building entrance. The carrier will contact you to schedule a delivery window. Please ensure someone is available to receive the delivery.
White Glove Delivery — $350 White Glove delivery includes inside delivery to the room of your choice and full assembly. The carrier will contact you to schedule a convenient appointment time.
Delivery Timeline Orders are processed and shipped within 1-2 weeks. Once shipped, freight delivery typically takes an additional 1-2 weeks. Please allow 2-4 weeks total from order to delivery.
Delivery timelines may be longer if your item requires a warehouse transfer or is on backorder.
You'll receive a tracking number once your order leaves the warehouse.
Arcticform uses third-party freight carriers for delivery. While we do our best to ensure timely delivery, we are not responsible for delays caused by the carrier once your order has been dispatched.
Your Delivery Experience All Arcticform beds are shipped via third-party freight carriers. Depending on your location the carrier may vary. Once your order ships you'll receive a tracking number and the carrier will contact you directly to schedule a delivery window.
Please ensure someone is available at the delivery address during the scheduled window. If a delivery cannot be completed due to the recipient being unavailable, the carrier may hold your order at their facility. Any storage fees accumulated as a result of missed or rescheduled deliveries will be the responsibility of the customer.
If you need to reschedule your delivery appointment please contact us at hello@arcticform.co as soon as possible and we will coordinate with the carrier on your behalf.
For White Glove delivery the carrier will contact you to schedule a convenient time for inside delivery and assembly.
Shipping Method All beds are shipped via freight carrier (LTL). Due to the size and weight of our beds, standard parcel delivery is not available.
Delivery Areas We deliver to all addresses across Canada and the United States.
Questions hello@arcticform.co
A Considered Collection
Three beds. Each one chosen because nothing else like it existed. Not a catalogue — a collection.
Delivered Free
To every address in the United States and Canada. White Glove available if you'd prefer a hands-off experience.
Sleep on it
Thirty days in your home. If it's not right, we'll come get it. No forms, no questions, no friction.
Designed with Intention
Not more beds. Better ones. Each piece chosen because it changes how a bedroom feels the moment you walk in.